For businesses that want the very best in commercial floor coverings and cleaning, Müller leads the industry. We provide superior solutions and unmatched client service.
We emphasize European standards and quality, and believe that investment in people and culture leads to outstanding results.
Müller stands apart from the competition by employing full time craftsmen, ensuring standards are consistent, predictable, and exceptional.
We take care of everything!
Top quality and efficiency.
Professional service will adjust to your needs
Just tell when and where and we will take care of everything else
Müller provides floor covering and cleaning services to the hospitality, automotive, solar, food & beverage, and other commercial industries.
European standards and in-house trained craftsmen ensure superior results and unmatched client service.
Müller Corporation, originally known as International Ceramic Construction (ICC), was founded in Germany in 2005 by Georg Müller. In 2007 his son Frank Müller joined the company and continued to expand its services in the US.
ICC underwent a comprehensive rebrand of its services in March 2020 to better meet the collective needs of its clients and employees. This was a reflection of its growth as a company and continued penetration into new and emerging markets. The company now encompasses Müller Surfaces, Müller Industrial Services, Global Tiling and Müller Academy.
“ We had an amazing experience with the folks at Muller Surfaces. The attention to detail and the quality of their work is second to none. The entire 8,000 square feet of Argelith tiled surface is pitched perfectly to the various drains and our brewers love not having to squeegee the floors all the time. ”
“ Muller Surfaces installed 47,124 sqft of industrial hexagon tile for a new manufacturing plant in Mt. Jackson Virginia for Harman Construction. Representatives attended all meetings required both in person and conference calls virtually. Materials arrived on schedule and work began on schedule. The finished product is gorgeous and remains a focal point of the factory and all those that enter the building talk about how great the floor looks. It was truly a job well done. Harman Construction is actively looking for more projects that we can partner with Muller Surfaces on. ”
Müller Corporation was originally known as International Ceramic Construction (ICC). It was founded in Germany and has been in business for over 15 years.
International Ceramics Construction founded in Germany and the United States by Georg Müller.
2007 Frank Müller, Georg's son, joins the company as partner.
2010 Move into a new location in Charlotte on Westinghouse Blvd.
2013 ICC move into a new location on International Airport Drive.
2016 Founding of ICM Cleaning and Maintenance in Greenville, SC.
2019 Acquisition of Global Tiling, a tile installation company specializing in the automotive industry.
2019 Relocation of the HQ to the current office location in Parkway Plaza.
2019 Recipient of the following awards: Fast 50 CBJ, Inc.5000, Best places to work CBJ.
2020 Müller Academy established with recognition by the DoL.
2020 The launch incorporates ICC, ICM, Global Tiling and the Academy.
From the beginning, we’ve wanted the Müller Company to be different from other companies. Different in how we treat our customers, different in how we work with each other, and different in the results we achieve. These differences are best captured in the 31 “Fundamentals” that are the foundation for our unique culture. We call it: The Müller Way.
Know and practice the safety procedures for your job. Watch out for the safety of your teammates as well, for we’re all part of the müller family. Never take shortcuts that compromise your safety or that of your teammates.
Demonstrate an unwavering commitment to doing the right thing in every action you take and in every decision you make, especially when no one’s looking. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right.
Demonstrate a passion for excellence and take pride in the quality of everything you touch and everything you do. Good is not good enough. Always ask yourself, “Is this my best work?”
It’s not about you. Don’t let your ego or personal agenda get in the way of doing what’s best for the company. Be willing to step into another role or help a coworker when that’s what’s required for success. Make decisions with the best interest of the company in mind.
Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don’t make the same mistake twice. Get smarter with every mistake. Learn from every experience.
Processes and procedures exist for a reason. Know and follow our operating procedures to ensure consistency and high performance. When you see opportunities for process improvement, recommend them so that new and better standards can be established for the benefit of everyone.
It’s all about the experience. With every experience, do the little things, as well as the big things, that surprise people. Make every interaction stand out for its helpfulness. Create the “WOW” factor that turns customers into raving fans. This includes both internal and external customers.
What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly hanging on to old ways of doing things. Be excited by the possibilities that change brings. Be flexible.
Seek to know and understand the whole of Müller, rather than just your specific part of the business. Be curious about other roles, visit different departments, and form relationships outside of your team. See the big picture. The more you understand the whole organization, the more you can contribute to our growth and success.
Be willing to do the mundane and ordinary things necessary to get the job done. Nothing is beneath any of us. If you see it, do it.
Do what you say you’re going to do, when you say you’re going to do it. This includes being on time for all phone calls, appointments, meetings, and promises. If a commitment can’t be fulfilled, notify others early and agree on a new deliverable to be honored.
Be organized and plan your work for maximum efficiency. Have all the tools necessary before starting your work. Be thoughtful about your schedule, and have a game plan for your calls, your tasks, and your workday. Know the priorities and work on them first.
Share the right information with the right people. Find a balance between keeping people appropriately informed and not dumping unnecessary information on others. The more effectively we share information, the more efficiently we can collaborate. Learn to ask yourself, “Who is this information important to?”
Every conversation, phone call, email, letter, and even voicemail, sets a tone and creates an impression. Pay attention to every interaction and be sure you’re setting a tone that’s friendly, warm, polite, and helpful.
Listening is more than simply “not speaking.” Give others your undivided attention. Be present and engaged. Minimize the distractions and let go of the need to agree or disagree. Suspend your judgment and be curious to know more, rather than jumping to conclusions. Above all, listen to understand.
Speak honestly in a way that helps to make progress. Say what you mean, and be willing to ask questions, share ideas, or raise issues that may cause conflict when it’s necessary for team success. Be courageous enough to say what needs to be said, but say it politely to prevent others from becoming defensive. Address issues directly with those who are involved or affected.
Create clarity and avoid misunderstandings by discussing expectations upfront. Set expectations for others and ask when you’re not clear on what they expect of you. End all meetings with clarity about action items, responsibilities, and due dates.
Take personal responsibility for making things happen. Respond to every situation by looking for how we can do it, rather than explaining why it can’t be done. Be resourceful and show initiative. Don’t make excuses or wait for others to solve the problem. See issues through to their completion.
Know your audience. Write and speak in a way that they can understand. Avoid using internal lingo, acronyms, and industry jargon. Use the simplest possible explanations.
Healthy, vigorous debate creates better solutions. Debate concepts without making personal attacks. Check your ego and push for the best solution, rather than your solution. Once a decision is made, however, get fully aligned by putting your complete support behind it.
Have a passion for what we do and be fully engaged. Make the most of each day by approaching every task with energy, focus, purpose, and enthusiasm. Work with a sense of urgency to get things done.
Respond to questions and concerns quickly, whether it’s in person, on the phone, or by email. This includes simply acknowledging that we got the question and we’re “on it,” as well as keeping those involved continuously updated on the status of outstanding issues.
Solve problems before they happen by anticipating future issues, planning for contingencies, and addressing them in advance. Work with appropriate lead times. Preventing issues is always better than fixing them.
You have the power to choose your attitude, so whenever possible choose to be positive, optimistic, and enthusiastic. Give people the benefit of the doubt. Your attitude is contagious. Spread optimism and positive energy.
Interact with people in a way that honors their self-worth and value as a unique individual, regardless of context. Practice empathy and treat others with consideration regardless of their background, appearance, or values. Everyone is worthy of our respect.
We’re all responsible for, and benefit from, our company’s image and reputation. Consider how your actions affect our collective reputation, and be a proud ambassador for the company.
Be a lifelong learner. Seek out and take advantage of every opportunity to gain more knowledge, to increase your skills, and to become a greater expert. Be resourceful about learning and sharing best practices. Build a career rather than just working a job.
Before others can understand what to do or how to do it, they must first understand why. Explain the big picture. The more people understand the reason for what we’re doing, the more actively they can participate in the solution.
Recognizing people doing things right is more effective than pointing out when they do things wrong. Regularly extend meaningful acknowledgment and appreciation — in all directions throughout our organization.
Make good decisions by relying primarily on facts and data, rather than solely on opinions or emotions. Be objective. Do research to uncover the facts. Analyze the data and use this information to make better decisions.
While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don’t take things personally or take yourself too seriously. Laugh every day.
Müller wants to make a positive impact by giving back to the community. Children are the future, which is why providing them with proper tools and supporting the language foundation is near and dear to us.
Müller Academy is pleased to announce we have partnered with Habitat for Humanity International!
The best way to learn a trade is to work on an actual job site. This gives our apprentices an unparalleled learning experience and, at Müller Corporation, we see this as an opportunity to serve the community as well. Last week we completed our first project for Habitat using Custom Building Products grout and thinset. Our Apprentices are looking forward to future projects.
Müller Corporation was delighted with the opportunity to donate to Waddell Language Academy with the Charlotte-Mecklenburg Schools District. The monetary donation will go towards Webcams to help alleviate some stress brought with virtual learning. We are glad to be able to help the future of our community.
Our team collected, organized, and packed school supplies for a variety of Mecklenburg schools.
Müller was able to help students prepare for a successful year by providing them with the tools they needed such as bags, books and stationery.
Five members went to the Second Harvest Food Bank to sort products donated by CVS. We boxed food items, home bedding and décor, medicine, school supplies, and various other objects.
These items were then shipped to different locations around Charlotte, such as the Women’s Shelter.
Our sponsorship provides countless opportunities for UNCC students to learn and explore German culture. They get a unique experience in the classroom and overseas.
The main goal of the foundation is to give scholarships for the exchange program.