OUR PEOPLE

Frank Müller

PRESIDENT & CEO

Frank Müller was born in Frankfurt/Main, Germany but has spent time in the UK, France, Argentina, Taiwan and Spain, mastering a number of languages and immersing himself in the culture of each place.

This desire to travel combined with a continuous pursuit of knowledge brought him to the executive programs at St. Gallen University, Switzerland, Harvard Business School and the Duke University - The Fuqua School of Business.

In 1997 he began his career in Corporate-Germany with a large cement and adhesive manufacturer in Wiesbaden in the International Business and product management department. During his tenure he was responsible for several product ranges and European markets.

Three years later he partnered with his father and an additional family of owners to work together at Köbau GmbH & Co. KG, in Mainz, a company that has been delivering and installing ceramic floor coverings in Germany, the US, Africa and the middle East for some time. During his time there, he managed the entirety of the US market and launched a branch in Sydney, Australia.

In 2001 he moved to Houston, TX to start up a manufacturing facility for granite countertops, which grew to be sourced around the globe. These products were installed in both residential and commercial areas, such as large apartment buildings.

In 2005 Frank and his father sold their shares in that company to the other owner family. Afterwards, his father founded a new tile and floor installation company in both Germany, Main-Taunus-Ceramikbau GmbH & Co. KG (MTC), and the US, called International Ceramic Construction (ICC) which Frank joined in 2007. Due to his experience and affinity to work abroad, Frank worked for MTC in the UK, Slovenia, Austria, Switzerland, and Italy while simultaneously being responsible for the US market.

In 2016 he founded with 2 partners a cleaning and maintenance company in Greenville, SC, called ICM, which concentrates in the commercial cleaning of industrial plants, universities, new construction site etc.

In 2018 he and his family decided to move to Charlotte, NC to oversee and see through the great expansion of ICC in the US market.

In 2019 ICC purchased Global Tiling, a highly specialized installation company offering floor coverings in the automobile industry.

Most recently, having realized that the pool of quality installers was continually shrinking, Frank started an Academy with a focus on tile installation. Even in these early stages of the apprenticeship program, it has been officially recognized by the Department of Labor and the first apprentices have already begun their training.

For all the many wonderful things that travel has brought his way, Frank has always said the greatest of these is his wife, whom he met in Argentina. Frank is married to María-José Mage, who was born in Argentina and they have 3 children together. María-José is a renowned textile designer, with a graduate degree in Marketing, as well as an artist. She has her own art studio in Charlotte. In addition to all these achievements, she works with Frank as the Director of Marketing for ICC and their US operations.

Memberships and Voluntary work:
Mint Museum: Crown Society – Diamond Circle
German Language & Culture Foundation (GLCF): Board Member
German American Chamber of Commerce (GACC): National Partner
American Chamber of Commerce in Germany (AmCham)
The N.C. Zeitgeist Foundation, Charlotte

Rotary Clubs:
Houston, TX (2002-2005) – Eschborn, Germany (2005-2018) – Charlotte, NC (2018-today)
ShelterBox – Disaster Relief NGO – Speaker
German-American-Business Forum (GABA)
Construction Financial Management Association (CFMA): Member and Diamond Sponsor
German Business Round Table (GBRT)

Awards:
Inc. 5000: The Most Successful Companies in America # 1289
Fast 50 CBJ: Charlotte’s Fastest-growing private companies # 22
Best places to work in Charlotte #6
Rotary International: Paul Harris Fellow (PHF)

Tom Jaggard

MANAGING PARTNER

Müller Surfaces

Tom Jaggard has been managing the operations of Müller Sufaces since 2010. Tom began his construction career as Project Manager overseeing retail projects in London, UK. In 2015 he was made a partner in the company with a focus on diversification and business development, as well as continuing to oversee the companies day to day operations.

On the weekends he tries to enjoy watching Manchester United embarrass themselves in the English Premier League!

Mike Hasuly

MANAGING PARTNER

Müller Industrial Services

Michael moved from NJ to SC at the age of ten with his parents and six brothers and sisters. He currently resides in Greenville SC and is a happy husband and father to twin boys, a girl and a golden retriever. When not attempting to entertain his children, Michael enjoys the outdoors, live music and cold beverages at a major league baseball game.

Michael’s first cleaning business included pressure washing and cleaning carpets at local dealerships and restaurants. He moved on to work for a contractor and successfully managed the largest construction and industrial cleaning projects in the Southeast.

At Müller Industrial Services, Michael oversees daily operations and is always expanding on ideas to provide cleaner and safer facilities for his customers.

Joshua Doty

ACADEMY DIRECTOR

Müller Academy

Joshua Doty is the Head of Müller Academy. He has over 12 years of experience in education spanning four different countries, with students from pre-k through adult learners. After 8 years of classroom experience including teaching, mentorship, and curriculum design, he acquired a Master's Degree in Information Science and Learning Technology, and transitioned into various technology leadership roles. In 2018, Joshua became a UNC Charlotte 49er upon completing a program in Educational Administration.

Joshua believes that every individual is capable of success with the right support and opportunity, and that for many people, skilled trade work is the perfect path. Skilled trade workers are slowly disappearing from the United States population, and the opportunity to build a program that would serve so many was exactly how he had hoped to use his skills.

When he isn't working you will most likely find him hiking with his dog, traveling, or looking for a great place to eat.

María-José Mage

DIRECTOR OF MARKETING

María-José Mage is Textile Designer and Director of Marketing for Müller Corporation.

Her focus is on strategic vision, development and brand positioning, as well as aesthetic development and design concept in cultural and commercial fields.

Matthew Pyrtle

MANAGING DIRECTOR

Global Tiling

Matthew is the Managing Director of our Global Tiling team. He has over 13 years of experience in managing projects of various size and scope, and has a proven track record of managing and leading teams to successful execution.

Building and maintaining relationships are the key principles by which Matthew stands by every day, and believes that every member of a team plays an integral part in the team’s overall success. Outside of work, Matthew enjoys watching and coaching sports, and loves hanging out with his wife and two children.

Nicole Lindner

HR DIRECTOR

In 2016, Nicole gained employment through ICC as an Office Manager but within 3 months she was promoted to HR manager. Nicole was eager to establish an HR department at International Ceramic Construction since the company was growing fast and did not have one at that time. Her expertise in employment management, benefits, insurances and payroll has aided International Ceramic Construction in its expansion to 100 employees within the company.

Nicole graduated from Fitchburg State University in 2017 with a Masters of Business degree in Human Resources Management. She has also taken continuing education credit classes with SHRM to earn her SHRM-CP certification.

Neel Patel

HEAD OF ACCOUNTING / CONTROLLER

Neel joined Müller in February 2017 as Controller.

Leading the Accounting team, Neel is responsible for the delivery of finance services such as accounting, treasury, reporting, budgeting and analyzing financial data in accordance with legislative requirements and organizational policies and strategies.

Neel has over 8 years’ experience in providing professional services across a broad range of finance areas including compliance, business process, and financial reporting. Neel has worked his entire career in accounting for a variety of public and private companies. He is experienced in construction accounting and financial reporting.

Neel has a Bachelor’s of Science in Accounting, Finance and Economics from The University Of North Carolina at Charlotte. When not working, he enjoys family time, playing cricket and traveling.

Lance Norville

VP OF PROJECT MANAGEMENT

Lance delegates responsibilities to the project team and oversees projects to ensure that each one progresses as planned. Lance’s genuine nature and positivity make him a great leader.

He has been involved in the stone and tile installation business for over a decade, overseeing some of Charlotte’s largest construction projects.

In 2019, he completed the Fuqua executive management program at Duke University.

Outside of work, Lance loves spending time with his wife, two daughters, and son. When he has spare time, he enjoys being out on the golf course.